CUSTOMER SANCTUARY & CARE
We Are Here For Your Space
Have a question about an active order, fragrance pairing, or bespoke gifting? Our British artisan studio responds to all inquiries within 24 hours.
Send Us a Message
Studio Headquarters
Registered Office:AYZANA London
4 Crown Place, London EC2A 4BT, United Kingdom
Registered postal correspondence only. Hand-pouring workshop operates digitally with controlled curing racks; strictly no customer visits or in-person collections.
4 Crown Place, London EC2A 4BT, United Kingdom
Registered postal correspondence only. Hand-pouring workshop operates digitally with controlled curing racks; strictly no customer visits or in-person collections.
Customer Concierge Email:[email protected]We handle all customer inquiries digitally via email with priority 24-hour turnaround.
Concierge Desk Hours:Monday to Friday: 08:30 to 17:30 GMT
Weekend inquiries answered in Monday morning pour queue
Weekend inquiries answered in Monday morning pour queue
BESPOKE BATCHES
Bespoke & Event Gifting
Hosting a wedding, brand launch, or celebratory gathering? We pour bespoke branded batches with custom label artwork for orders of 20+ units.